CCCS of NEI is approved by the U.S. Department of Housing and Urban Development (HUD) as a Comprehensive Housing Counseling Agency.

All counselors have completed certification by the National Foundation for Credit Counseling (NFCC) as Housing Counselors. CCCS has 3 AARP Tested and HUD Approved counselors qualified as national telephone counselors.

The counselors provide face to face counseling locally and are approved to provide reverse mortgage counseling by telephone nationally.

• Call 1-800-328-5488 for an appointment.
• Required by HUD before you begin the loan process with a lender.
• Counseling at CCCS can be completed “Face to Face” at out offices
  or by telephone in about 1 hour or less.
• The service is educational and informative. The counseling will help
  you to understand alternatives, options, costs, benefits, responsibilities,
  interest rate programs, tax consequences, how and when the debt
  comes due, payout options, effect on heirs, effect on other federal and
  state benefit programs, which costs are required to get a reverse mortgage,
  which costs may vary from one lender to another or may be negotiable,
  and information about the variety of reverse mortgage products available
  in the market today.
• Our Home Equity Conversion Mortgage (HECM) counselors will provide you with:

  The knowledge you need to be able to make a decision as to whether or not a reverse mortgage (RM) loan is your best choice.

  The booklet HOME MADE MONEY: A CONSUMERS GUIDE TO REVERSE MORTGAGES developed by the AARP Reverse Mortgage Education Project.

  The Certificate of HECM Counseling indicating that you have received the Department of Housing and Urban Development approved counseling.

  A list of the STEPS IN THE REVERSE MORTGAGE LENDING PROCESS as a guide for you if you decide to go forward with the loans.

  Important information about HECM counselors, lenders, and loan costs to help you to understand all costs.

  Resources that will help you to identify other Federal, State and community programs for senior citizens.

The counselor will discuss other alternatives rather than a RM to make sure that you have considered other options such as selling and moving; home equity loans; or other programs of assistance that could be available to you.

Your income level, monthly living expenses and outstanding debt load may be important considerations in your decision to get a RM or not.

The counselor will answer any questions that you have related to a RM.

The counselor is not allowed to recommend or to not recommend that you get a RM, but the counselor will provide you with all of the information that you need to make a sound decision as to whether this product is right for you or not.

The counselor will answer any questions that you have related to RM.

Upon completion of the counseling session, the counselor will send you two copies of the HECM Certificate indicating that you have completed the counseling requirement. It is this certificate that you must give to the lender if you decide that you want to go forward with the RM loans.

If time is of the essence, you may request that your counselor FAX a copy of the certificate to your lender to start the loan process.

• The address of the property.
• Full name, address, ZIP Code of all owners of the property.
• The month, day and year of birth of all owners.
• Mailing address if it is different from the property address.
• Type of property: Single Family Residence, Condo, or Manufactured home, etc.
• The telephone number of each owner, and the telephone number for the counseling session.
• The estimated dollar value of the property.
• The county where your property is located.
• The estimated total debt owed on the property or liens against the property that will be paid through the RM loans.
• The names, addresses, and telephone numbers of any 3rd party participants that you would like to have participate with you in the counseling.
• The method of payout you prefer.
• An estimate of your monthly net income from all sources.
• The primary reason that you are considering a RM loan.
• Any special considerations that you think the counselor should be made aware of regarding the RM counseling session.
• If you hold a Durable Power of Attorney or if you are acting as a guardian for the owner; then, documentation will be required to confirm that you have authority to act on behalf of the property owner.